Delivery

Terms and Conditions

Delivery Policy

Delivery to mainland UK is free for orders over £20 on standard postage, although some areas are subject to additional shipping charges. Next working day or recorded delivery options are available and are chargeable at the rate specified during the checkout stage.

Please note the delivery times quoted are estimates only and time shall not be of the essence of the contract and all risk in the products shall pass to the customer or its appointed agent at the time of delivery.

Red Carpet Beauty will endeavour to dispatch goods on the same working day that they are ordered, if the order is received before 3pm. However, during busy periods deliveries may take up to 5 working days. Delays in delivery cannot be the responsibility of Red Carpet Beauty as they may occur due to circumstances beyond our control.

We reserve the right to change quoted prices and delivery charges at any time prior to delivery.

UK Mainland Delivery

Orders under £20:

Standard Delivery - £2.95 - 2-4 working days from despatch. Delivered Mon-Fri with tracked ETA and updates.

Next Working Day Delivery - £4.95 - order before 3pm for next working day delivery. Delivered Mon-Fri with tracked ETA and updates.

Orders between £20 - £60:

Standard Delivery - FREE -2-4 working days from despatch. Delivered Mon-Fri with tracked ETA and updates.

Next Working Day Delivery - £2.95 - order before 3pm for next working day delivery. Delivered Mon-Fri with tracked ETA and updates.

Orders over £60:

Next Working Day Delivery - FREE - order before 3pm for next working day delivery. Delivered Mon-Fri with tracked ETA and updates.

Extended Postcodes

Area

Postcodes

Standard Cost

Free of Charge Threshold

Northern Ireland

BT

£19.95

£300

Scottish Islands

HS1-9, IV40-51, IV55-56, 
KA27-28, KW15-17, PA20-78,
PA41-49, PH42-44, ZE

£14

£300

Scottish Highlands

AB30-56, HS1-HS9, FK17-21, 
IV1-39, IV52-54, IV63, KW1-14, 
PA21-40, PH18-41, PH45-50

£14

£300

Channel Isles

GY1-10, JE

£18

£350

Isle Of Man

IM1-99

£25

£400

Scilly Isles

TR

£18

£350

Republic of Ireland*

 

£19.95

£300

Isle of Wight

PO30-41

£14

£300

*Please note all orders to the Republic of Ireland are charged £19.95 for a 2 workingday service, Red Carpet Beauty will cover custom charge costs.

Return, Refund and Cancellation Policy 

To return an item please visit the My Orders section on your Red Carpet Beauty account and follow the steps below to start your returns process;

  1. Select order
  2. Click Return
  3. Select the items you are returning and the reason you’re returning them to us
  4. Our Customer Care team will then need to approve your return and will be in contact to confirm the next steps

We are confident you will be 100% delighted with all purchases on redcarpetbeauty.co.uk However, if you’re not pleased with any product, you can return it to us at your own expense within 14 days of purchase. We will be happy to issue and exchange or issue a refund.

If goods received are faulty, please contact us on 0333 000 2101 and we will arrange for the goods to be collected.

We pride ourselves on a fast turnaround with our orders so that you receive your goods as quickly as possible. If you wish to cancel your order, you must do so on the same day as you placed your order. In some instances your order may have already been dispatched, in which case we will need to process this as a return. If you do wish to cancel your order, please contact us on 0333 000 2101 and we will endeavour to cancel this if possible.

Transaction Currency and Taxes

Red Carpet Beauty accepts payment in Pounds Sterling (£) ONLY. Tax is applicable at UK VAT rate of 20%. Prior to checkout prices quoted throughout Red Carpet Beauty include Value Added Tax (VAT). Invoices can be issued showing VAT for business purposes - please contact our Customer Care team should you require a copy of your order invoice.

Payment Requirements

Payment is required in advance using our secure card payment system. Red Carpet Beauty accepts Visa, Mastercard, Delta, Solo, Switch and American Express. We do not store credit card details nor do we share customer details with any 3rd parties.

Student Discount Terms and Conditions

We partner with Student Beans for a student discount. Student discount is not valid on already discounted items or in conjunction with any other offer. Red Carpet Beauty reserves the right to refuse a student discount to those we feel do not meet the criteria. Red Carpet Beauty also reserves the right to ammend, change or end the student discount at any time without prior notice.